You can request refunds until 30 days of your purchase date. After 30 days, we won’t be able to offer you a refund.

Impex Log reserves the right to refuse or return any product sent back without RMA. Simply give us an email to check your eligibility for a refund.

For us to complete your return, you need to send us a copy of your purchase invoice. Once we receive your refund request, we will make sure to notify you of its approval or rejection as early as possible.

If your refund is approved, it will be processed quickly and the amount will be returned to you with the original method of payment. In this case, the cost of the shipping will be deducted from your refund.